Thank you for choosing The Virtual Oven for your shopping. We appreciate your trust and work hard to make sure you are satisfied with your purchase. Prior to any purchase, please read our Return & Refund Policy thoroughly.

1. Baking Products & Online Courses Sales of digital products (such as baking courses, eBooks, video classes, and downloadable content) are final and cannot be refunded. After a course or digital item has been bought, returns or exchanges will not be accepted.

Before you purchase the course, please make sure to review its content, structure, and requirements carefully.

2. Physical Products Returns for physical products (such as baking tools, ingredients, etc.) are accepted only under these specific conditions:
The item arrives damaged or defective.
The received item is not correct.
In order to qualify for a return:

It is necessary to inform us at hello@thevirtualoven.com within 3 days after delivery.
The item must not have been used, must be in its original packaging, and must be returned within a week of receipt.
3. Refund Process After we receive and examine the returned item, we will inform you of your refund’s status. Upon approval, your refund will be issued to the original payment method within 7-10 business days.

Unless the return results from our mistake, shipping fees cannot be refunded.

4. Exchanges If you require a replacement for a damaged or incorrect item, please reach out to us, and we will assist you with the return process.

5. Get in Touch Should you have any inquiries about our Return & Refund Policy, don’t hesitate to reach out to us at: